Investor Complaints (Annexure B)

SEBI through its circular SEBI/HO/IMD/DF1/CIR/P/2019/169 dated 27th December 2019 has directed all those registered under IA regulations 2013 to display the complaint status on their website.

SEBI through its further circular SEBI/HO/IMD/IMD-II CIS/P/CIR/2 dated 13th December 2021 has directed IAs to publish Investor charter & disclosures of Investor Complaints.

Accordingly, we are displaying the same as below and will be updated on a monthly basis.

It is our endeavour to offer top-notch services to you. In the unlikely event that you are having any complaints about our services, we would be more than interested in hearing about it and sorting it out to your satisfaction.

 

Complaints data for the month: April 2023
Sr.No. Received from Pending at the end of last month Received Resolved* Total Pending# Pending complaints > 3 months Average Resolution time^(in days)
1. Directly from Investors 0 0 0 0 0 0
2. SEBI(SCORES) 0 0 0 0 0 0
3. Other Sources (if any) 0 0 0 0 0 0
Grand Total 0 0 0 0 0 0

 

^ Average Resolution time is the sum total of time taken to resolve each complaint in days, in the current month divided by total number of complaints resolved in the current month.

 

Trend of monthly disposal of complaints
Sr.No. Month Carried forward from previous month Received Resolved* Pending#
1. June, 2022 0 0 0 0
2. July, 2022 0 0 0 0
3. August, 2022 0 0 0 0
4. September, 2022 0 0 0 0
5. October, 2022 0 0 0 0
6. November, 2022 0 0 0 0
7. December, 2022 0 0 0 0
8. January, 2023 0 0 0 0
9. February, 2023 0 0 0 0
10. March, 2023 0 0 0 0

 

*Inclusive of complaints of previous months resolved in the current month. #Inclusive of complaints pending as on the last day of the month.

 

Trend of annual disposal of complaints
Sr.No. Month Carried forward from previous month Received Resolved* Pending#
1. 2022-23 0 0 0 0
2. 2023-24 0 0 0 0

 

*Inclusive of complaints of previous years resolved in the current year. #Inclusive of complaints pending as on the last day of the year.

Source – https://scores.gov.in/admin/Chk_login.htmlSE

“Disclosure with respect to compliance with Annual compliance audit requirement under Regulation 19(3) of SECURITIES AND EXCHANGE BOARD OF INDIA (INVESTMENT ADVISERS) REGULATIONS, 2013 for last and current financial year are as under :

 
Sr.No. Financial Year Compliance Audit Status Remarks, If any
1. FY 2022-23 To be conducted _

 

For any complaints / Grievances you could contact –
Ms. Aparna Aggarwal, Registered Investment Advisor (Individual)

(Elementum Money is the trade name for Aparna Aggarwal Individual Registered Investment Adviser (RIA) with SEBI Reg. No. INA000016904)

Email ID – aparna@elementummoney.com
Telephone – +91 97694 06588;
Address – C-1011, Vaibhav Paradise CHS, Aaram Society Road, Vakola, Santacruz (E), Mumbai – 400055
SEBI Contact details – SEBI, Investment Management Division, SEBI Bhavan, C4-A, G Block, Bandra Kurla Complex, Bandra East, Mumbai – 400 051. Email – sebi@sebi.gov.in ; Tel – 2644 9000 / 4045 9000
If your problem remains unresolved, after coming to us, you may also go through & use the following too for complaints/ grievances –

To get further information about SEBI & Investment Adviser Regulation 2013 –

Source – https://scores.gov.in/admin/Chk_login.htmlSE

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